Returns & Exchanges
At Fontoplumo, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the invoice is included inside the parcel.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing